How will consumers, the industry and destinations respond?
Topics
The scientific committee will welcome theoretical or applied research contributions in the form of structured abstracts on the following topics:
- Changes in consumer behaviour during times of disruptions
- Anticipating and handling disruptions in tourism
- The role of marketing in recovering from disruptions
- Keeping tourists engaged during disruptions
- Digital travel marketing in times of crises
- Destination marketing organisations’ responses to disruptions
- Analysing the travel, hotel and events industries' responses to disruptions
- Disruptive technologies and their implications on tourism
- Re-thinking tourism mobilities during periods of disruptions
- Innovative research methods in exploring consumer behaviour in tourism and hospitality
- Re-thinking and re-organising tourism and hospitality to avoid disruptions
- Innovative methodological approaches to capture tourist behaviour
- If disruption is the ‘New Normal’, what does that mean for the marketing of tourism?
- Re-inventing company and destination resilience strategies
- Quality of life happiness, health, and wellness – what happens when it's disrupted?
- The good, the bad and the ugly - analysing policy challenges during and after disruptions
Submissions
We invite submissions of abstracts, which should be fully anonymous and clearly state the research question(s), approach, method, data, and (expected) results. They should not exceed 500 words, excluding data, figures, and references. They must be submitted as a PDF file. We look forward to receiving your submissions for CBTS through the Easychair System.
Review, Acceptance & Presentation
All submissions will be reviewed anonymously by at least two members of the scientific committee. After the abstracts have been peer-reviewed, authors will receive a notification. Further submission of a working paper or a full paper is not necessary. During the symposium, there will be 20-minute oral presentations (plus 10 minutes for discussion) for each paper.
Note: presented full papers will not be published in e.g. proceedings of this symposium.
Scientific Committee
Prof. Dr. Nina Nesterova
Dr. Nina Nesterova is a Professor Sustainable Development of Tourism at the Centre for Sustainability, Tourism and Transport at Breda University of Applied Sciences in the Netherlands. In her recent appointment she is combining 20 years of transport and mobility research with tourism travel development. She is working on the creation of synergies in sustainable transition processes within mobility and tourism travel industries. Next to it, Nina is a chair of the CIVITAS educational network, engaging European universities active in the field of urban mobility into the joint development of the future mobility professionals. She is also co-chairing CIVITAS New Mobility Service Partnership, working on the large-scale deployment of the new mobility services.
Prof. Dr. Jeroen Klijs
Prof. dr. Jeroen Klijs, of Breda University of Applied Sciences (BUas), is leading the Research Group Tourism Impacts on Society (RTIS). This research group has the ambition to help professionals in tourism destination management choose, design and evaluate interventions that improve the social and economic impacts of tourism. These impacts are experienced by inhabitants, workforce, businesses, and visitors of destinations. Before joining BUas, Jeroen Klijs worked for the consultancy firm Ecorys and the Erasmus University Rotterdam. He did his PhD at Wageningen University, based on a study about calculating the regional economic impacts of tourism.
Prof. Dr. Jessika Weber
Dr. Jessika Weber (F) is the professor of Digital Transformation in Cultural Tourism holding a PhD from Bournemouth University, where she explored game experiences of tourists with location-based augmented reality games in urban environments. Jessika leads interdisciplinary research teams in the cross-section of tourism, game design, and new media concepts (SCITHOS, SmartCulTour, DigiTourism). She is a member of the International Federation for Information Technology in Travel and Tourism (IFITT), European Cultural Tourism Network and Europeana.
Prof. Dr. Ing. Paul Peeters
Prof. Dr. Ing. Paul Peeters (1957) is Professor Sustainable Transport and Tourism at Breda University of applied sciences (BUas) since December 2002. He is responsible for the Centre for Sustainable Tourism and Transport of BUas and specialises in the environmental impacts of tourism and tourism transport in general and climate change mitigation in particular.
Prof. Dr. Perry Hobson
Professor Perry Hobson has lived and worked in the UK, USA, Hong Kong, Australia, Malaysia and The Netherlands. While the main focus of his academic background has been in tourism and hospitality, the constant underlying theme of his career has always been on internationalisation.
Dr. Corné Dijkmans
Dr. Corné Dijkmans is participating in several international research projects related to digital tourism and human capital development, in the frame of the Erasmus and Interreg Programs (NTG, Pantour, Digitourism). As manager of Research & Business Innovation, he is managing the academic and applied research program of the Academy for Tourism of Breda University of Applied Sciences and responsible for the valorization of this research program through (inter)national subsidized and commissioned research projects.