How will consumers, the industry and destinations respond?


The scientific committee will welcome theoretical or applied research contributions in the form of structured abstracts on the following topics:

  • Changes in consumer behaviour during times of disruptions
  • Anticipating and handling disruptions in tourism
  • The role of marketing in recovering from disruptions
  • Keeping tourists engaged during disruptions
  • Digital travel marketing in times of crises
  • Destination marketing organisations’ responses to disruptions
  • Analysing the travel, hotel and events industries' responses to disruptions
  • Disruptive technologies and their implications on tourism
  • Re-thinking tourism mobilities during periods of disruptions
  • Innovative research methods in exploring consumer behaviour in tourism and hospitality
  • Re-thinking and re-organising tourism and hospitality to avoid disruptions
  • Innovative methodological approaches to capture tourist behaviour
  • If disruption is the ‘New Normal’, what does that mean for the marketing of tourism?
  • Re-inventing company and destination resilience strategies
  • Quality of life happiness, health, and wellness – what happens when it's disrupted?
  • The good, the bad and the ugly - analysing policy challenges during and after disruptions


We invite submissions of abstracts, which should be fully anonymous and clearly state the research question(s), approach, method, data, and (expected) results. They should not exceed 500 words, excluding data, figures, and references. They must be submitted as a PDF file. We look forward to receiving your submissions for CBTS through the Easychair System.

Review, Acceptance & Presentation

All submissions will be reviewed anonymously by at least two members of the scientific committee. After the abstracts have been peer-reviewed, authors will receive a notification. Further submission of a working paper or a full paper is not necessary. During the symposium, there will be 20-minute oral presentations (plus 10 minutes for discussion) for each paper.

Note: presented full papers will not be published in e.g. proceedings of this symposium.

Scientific Committee