3 Days of Exchanging and Sharing Ideas

Gabby is an Associate Professor with the University of Queensland’s Business School and Deputy Associate Dean (Research) for the Faculty of Business, Economics and Law. She holds significant expertise in consumer behaviour with a specialisation in tourism and travel. She is highly recognised for her research in crisis recovery and how crises influence travel planning and decision making, risk mitigation behaviour and market sentiment more generally.

Hai is an Associate Professor in Tourism and Events at the University of Greenwich, UK. She studied and worked at Hue University (Vietnam), The School of Travel Industry Management (USA), Breda University of Applied Sciences (The Netherlands), the Hong Kong Polytechnic University (Hong Kong) and Macau University of Science and Technology (Macau). Her current research focuses on tourist behaviours, Vietnam tourism, heritage tourism, special events and festivals, and destination management.

Jos is the Managing Director of NBTC (Nederlands Bureau voor Toerisme & Congressen), in the Netherlands, holding the overall responsibility for the national destination management organisation. In this role, he oversees the development, branding, and marketing of the Destination ‘Netherlands’ in 7 (inter)national core markets. In addition to his executive responsibilities, he contributes to the academic community as a guest lecturer and public speaker.